Description
Best for: problems that don’t fit a menu item.
Not every bike issue can be diagnosed from a drop-down list. Noises, inconsistent shifting, brake rub, play in the frame, or “something just feels off” usually need hands-on inspection.
This service is a focused, on-site evaluation to identify the issue, explain what’s going on, and provide a clear repair plan before any work begins.
What’s included
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Full visual and functional inspection of the problem area
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Hands-on diagnosis and test checks
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Identification of worn, damaged, or misadjusted components
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Clear explanation of findings (no jargon)
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Upfront quote for repair options
How it works
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If the repair is simple and approved, it may be completed during the same visit
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If parts or additional time are needed, you’ll receive a clear next-step plan
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The visit fee is applied toward approved repairs
Common reasons to book
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Clicking, creaking, or mystery noises
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Shifting that won’t stay adjusted
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Brake rub or inconsistent braking
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Play in headset, bottom bracket, hubs, or suspension pivots
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Post-crash or tip-over inspection
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“It used to ride fine… now it doesn’t”
What this is not
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A blanket tune-up
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Internal suspension rebuild
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Guesswork or upselling
If the issue requires specialty parts, shop-level machining, or off-site service, you’ll know before anything proceeds.
Pricing & timing
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$49 visit fee
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30–45 minutes on site
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Fee applied to approved repair work
Goal: identify the problem correctly, explain it clearly, and give you control over what happens next.